Key West Locksmiths Ltd — Locksmith in Richmond

Reviews of Key West Locksmiths Ltd

• Brian

  Added 2016.09.08

  HORRIBLE SERVICE! I brought in a door lock and asked the guy if I could change the inner part to fit another key that I have, he said he had to take a look at the lock first. While I was still asking him about the price and thinking if I really want to change the part, he just kept dissembling my lock. When I decided I didn't want to change it because of the price, he had already finished dissembling my lock and told me that he would have to charge me to get it assembled back. I was shocked as I was NOT told that there would be a fee to assemble my lock back which HE DISSEMBLED ON HIS OWN. He only said he needed to take a look to decide if it would be possible to do what I wanted. This is no different from stealing. Good that I didn't really need the lock, so I left with my dissembled lock in a bag. The guy had no smile or any customer service. 10/10 WOULD NOT RECOMMEND.
• Hunter

  Added 2016.05.12

  They can copy keys not even Home Depot or Canadian Tire can do. And they're quick.
• Sarah

  Added 2014.06.01

  Quick 5 minute service...best price I've seen in the area.
• Wyatt

  Added 2014.05.08

  Quick service and great pricing, got a spare key made in 5 minutes.
• Hannah

  Added 2013.11.14

  Very helpful but the guy that helped me was not very friendly