Express Lane Post Office — Post Office in Richmond

Reviews of Express Lane Post Office

• Timothy

  Added 2015.11.24

  Worst customer service experience ever. Asked some questions about their collectable items to buy as a gift (I am not a coin & stamp expert), was scowled at and told they couldn't help me if I didn't already know. Take your business elsewhere!
• Adam

  Added 2014.11.28

  Direct communication. Fast processing.
• Elijah

  Added 2013.12.13

  Worst customer service ever
• Daniel

  Added 2013.10.15

  The front associate was extremely rude and condescending. She even said to other people "this isn't a shopping center" when customers were trying to pick up their packages because Canada Post missed them on the initial delivery. Extremely poor customer service.
• Nicholas

  Added 2013.05.17

  They offer fast service but that's the only compliment I'll give them. They were completely ignorant of how to process prepaid shipping labels. They insisted on charging me even after I had paid through Shippo. (Canada Posts online shipping service which the employee never heard of.). I had to drive to another post office where, no suprise, I had no issue and was out of there in minutes. If you need someone to sell you stamps their great. But their are Post Offices with far better trained staff elsewhere.